📦 Shipping & Tracking

How long will it take to get my order?
Answer: Standard shipping takes 3 to 5 business days, while express shipping takes 1 to 2 business days. You will receive a tracking link via email as soon as your package leaves our warehouse.

Do you ship internationally?
Answer: Yes, we ship to over 30 countries. International delivery typically takes 7 to 14 business days depending on customs processing in your region.

Can I change my shipping address after placing an order?
Answer: If your order hasn't shipped yet, we can update it! Please email us at panchgvyabazar@gmail.com with your order number immediately. Once a tracking number is generated, we unfortunately cannot reroute the package.

-: Frequent Asked Questions :-

🔄 Returns, Refunds, & Exchanges

What is your return policy?
Answer: We offer a 7-day risk-free return window. Items must be unworn, unwashed, and in their original packaging.

How do I start a return or exchange?
Answer: Visit our automated [Returns Portal Link], enter your order number and zip code, and print your prepaid return shipping label.

How long does it take to get my refund?
Answer: Once our warehouse receives and inspects your return, your refund will process back to your original payment method within 5 to 7 business days.

💳 Payments & Security

What payment methods do you accept?
Answer: We accept all major credit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and interest-free installment options via Klarna/Afterpay.

Is it safe to use my credit card on your site?
Answer: Completely. Our checkout is built on a 256-bit encrypted SSL network, meaning your payment data is fully tokensized and never stored on our servers.